Privacy Policy

Last Update:

January 19, 2026

Privacy Policy & Cookie Statement

1. Introduction Your privacy is important to us. When you visit the La Fontanella website or make a reservation, we collect certain personal data. This statement explains what data we collect, why we do so, and how we protect your privacy, in accordance with the General Data Protection Regulation (GDPR).

2. Who are we? (Data Controller) La Fontanella Maastrichterstraat 60 3500 Hasselt VAT BE 832.420.841 For privacy-related questions, please contact: info@la-fontanella-hasselt.be

3. What data do we collect? We process personal data that you provide to us, for example, when making a reservation or contacting us:

  • Identification data (Name, surname).

  • Contact details (Email address, phone number).

  • Reservation details (Date, time, party size, dietary requirements).

  • Electronic data (IP address, cookies – see section 8).

4. Why do we collect this data?

  • Contractual necessity: To process your reservation and contact you regarding changes.

  • Legal obligation: For our accounting and tax obligations.

  • Legitimate interest: To improve our services and website.

5. Sharing data with third parties We never sell your data to third parties. Your data is only shared with service providers strictly necessary for our operations, such as:

  • Our reservation partner (for managing table bookings).

  • IT and hosting providers.

  • Our accountant. We have agreements with these parties to ensure the security of your data.

6. Retention period We do not retain your data longer than necessary for the purpose for which it was collected, unless a longer retention period is required by law (e.g., for accounting records).

7. Your rights You have the right at any time to:

  • Request access to your personal data.

  • Request correction or deletion of your data.

  • Object to the processing of your data. You can exercise these rights by sending an email to info@la-fontanella-hasselt.be. If you have a complaint, you may also contact the Data Protection Authority (Drukpersstraat 35, 1000 Brussels).

8. Cookie Policy Our website uses cookies to guarantee functionality and analyze site usage.

  • Essential cookies: Necessary for the technical operation of the website (e.g., navigation, booking).

  • Analytical cookies: We use services like Google Analytics to anonymously measure how visitors use our website. This helps us improve the site. IP addresses are anonymized as much as possible.

  • Marketing & Social Media: Occasionally, cookies are placed by third parties (such as Facebook or Instagram) when you share content or interact with our social media buttons.

You can refuse the use of cookies via your browser settings, though this may affect the functionality of the website.

9. Changes La Fontanella reserves the right to update this privacy statement. The last update was made on January 19, 2026.